Privacy Policy
Last updated: October 3, 2026
Reuven's Wood Firewood Delivery ("Reuven's Wood," "we," "us") operates www.firewoodgeorgia.com. This policy explains what information we collect, how we use it, who we share it with, and how we protect it.
Information We Collect
- Contact and order details you provide through our quote forms or checkout: name, phone number, email, delivery address, cord size, preferred delivery date, and drop-off notes.
- Payment information entered at checkout. Card payments are processed by Stripe; we never see or store your full card number.
- Basic technical data such as browser type, device, pages visited, and approximate location, collected automatically through standard server logs and analytics tools.
How We Use It
- To process and deliver your firewood order and send receipts.
- To call, text, or email you about your quote, order, or delivery window.
- To answer questions, provide customer service, and prevent fraud.
- To improve our website and services.
We do not sell your personal information.
Who We Share It With
- Stripe, our payment processor, to complete payments (see stripe.com/privacy).
- Delivery and fulfillment partners, only the details needed to deliver your order (name, phone, address, order and drop-off notes).
- Service providers that host our website and deliver form submissions to us.
- Authorities when required by law or to protect our rights.
How Information Is Disclosed
Information is shared electronically through secure, encrypted connections with the providers above, and by phone or text with delivery crews when coordinating your drop-off.
How We Protect It
Our site is served over HTTPS (encrypted SSL/TLS). Payments are handled by Stripe, a PCI-DSS Level 1 certified processor. Access to customer information is limited to the people who need it to fulfill orders. No method of transmission is 100% secure, but we take reasonable steps to protect your data.
Cookies
We and our providers may use cookies and similar technologies for site functionality, analytics, and fraud prevention. You can disable cookies in your browser settings.
Your Choices
You may ask us to access, correct, or delete your information, or to stop contacting you, at any time using the contact details below. We keep order records as long as needed for business, tax, and legal purposes.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date above shows when it was last revised.
Contact Us
Questions? Call (404) 637-2781 or email [email protected].